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Our Knowledge Base

  • folder icon closed folder iconAbout TetradPay
    • What does TetradPay do?
    • Does the exchange rate remain constant, or does it change each day?
    • What happens if I go over my transaction limit?
    • How can I submit a complaint?
    • How do I report fraudulent activity?
    • Where can I send money using TetradPay?
  • folder icon closed folder iconManaging My Account
    • What’s the process to open a TetradPay account?
    • What types of ID documents are acceptable for verifying my identity?
    • Why is verification necessary?
    • How do I complete my account verification?
    • How long does the verification process take?
    • What happens to my personal information once it’s uploaded?
    • How can I deactivate my TetradPay account?
    • I forgot my password; how can I reset it?
    • How are TetradPay transfer errors handled?
  • folder icon closed folder iconReferral Program
    • Do my invitees receive a referral reward when they use my referral code?
    • How do I invite friends and family to use TetradPay?
    • Is the app download required to earn referral bonuses?
    • Is the referral bonus paid out immediately?
    • How many referrals do I have?
    • Where do I receive my referral rewards?
  1. Home
  2. Our Knowledge Base
Updated on October 26, 2025
  1. Home
  2. Our Knowledge Base
Updated on October 26, 2025
Our Knowledge Base
  • Folder icon closed Folder open iconAbout TetradPay
    • What does TetradPay do?
    • Does the exchange rate remain constant, or does it change each day?
    • What happens if I go over my transaction limit?
    • How can I submit a complaint?
    • How do I report fraudulent activity?
    • Where can I send money using TetradPay?
  • Folder icon closed Folder open iconManaging My Account
    • What’s the process to open a TetradPay account?
    • What types of ID documents are acceptable for verifying my identity?
    • Why is verification necessary?
    • How do I complete my account verification?
    • How long does the verification process take?
    • What happens to my personal information once it’s uploaded?
    • How can I deactivate my TetradPay account?
    • I forgot my password; how can I reset it?
    • How are TetradPay transfer errors handled?
  • Folder icon closed Folder open iconReferral Program
    • Do my invitees receive a referral reward when they use my referral code?
    • How do I invite friends and family to use TetradPay?
    • Is the app download required to earn referral bonuses?
    • Is the referral bonus paid out immediately?
    • How many referrals do I have?
    • Where do I receive my referral rewards?
About TetradPay
About TetradPay

Managing My Account
Managing My Account

Referral Program
Referral Program

Leaf Illustration

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