TetradPay is an online money transfer service that lets individuals and businesses send and receive money across multiple countries with ease, speed, and transparency.

Many people and businesses face high fees, limited access to cross-border banking, and difficulties managing international payments. TetradPay solves these challenges by providing borderless financial services that make global money movement simple and reliable.

Headquartered in the United Kingdom, TetradPay (formerly WSL Global Limited) is FCA-registered as a Money Service Business and Electronic Money Institution (FCA Reference: 900424), combining technology, compliance, and customer care to deliver secure, seamless international payments.

At TetradPay, our rates reflect the real market value. We adjust them in real-time to stay aligned with market movements, ensuring you always benefit from the most competitive rates available.

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At TetradPay, we put flexibility and security at the heart of every transaction. There are no daily limits. Send money whenever you need.

Monthly limit: £10,000 per user.

If you exceed this limit, you’ll need to wait until the start of the next month, when all limits automatically reset on the 1st. for it to automatically reset.

All monthly limits refresh on the 1st of each month.

We regret that your experience with TetradPay did not meet your expectations. If you wish to lodge a complaint, you can reach us through the Support section in the TetradPay app or via email at cs.support@tetradpay.com.

If you believe your TetradPay account has been compromised or if you suspect that a fraudulent transaction has occurred, please contact us immediately via email at cs.support@tetradpay.com. We also recommend that you report the incident to the appropriate law enforcement authorities.

The TetradPay app allows you to send and receive money effortlessly from Europe, the United Kingdom, and Canada to Nigeria, and very soon to other African countries too, including Ghana, Uganda, Tanzania, and Kenya.

TetradPay enables you to send money from the UK, Canada, Europe to Nigeria, and vice versa.

Follow these simple steps to get started and send money securely.

• Download the App: Search for TetradPay in the App Store (iOS) or Google Play Store (Android) and install it on your mobile phone.

• Create an Account: Open the app, sign up using your email or phone number, and complete your personal details as prompted.

• Verify Your Identity: Verify your account using an approved form of ID. We use Veriff for secure, fast verification. You are fully registered once you have successfully completed and passed the verification process. This typically takes a few hours to a day.

• Access Your Dashboard: Once verified, you’ll receive a confirmation notification, and your account will be fully activated and ready for transfers.

• Enter Transfer Details: Tap “Send Money”, input your recipient’s mobile money details, and specify the amount in your desired currency.

• Review and Confirm: Double-check all details, add notes if needed, and tap “Send”. You’ll receive an instant receipt upon completion.

In line with regulatory requirements to ensure verified users and prevent bad actors, TetradPay requires your International Passport to verify your account in relation to your sign-up country.

Verifying your TetradPay account is essential to keeping your money safe and ensuring we comply with financial regulations in the countries we serve. Regulators require us to verify user information, especially for frequent transactions. This helps us block bad actors and makes the TetradPay app even more secure for you. Verify once, transact with confidence.

To verify your TetradPay account, follow these simple steps:

Download the TetradPay app.

Navigate to your ‘Settings’ section.

Select the verification tab.

Tap ‘Verify Now’.

Upload your required document: Passport.

Check your email for confirmation or return to the verification tab. It will display ‘Verified’ once the verification process is successfully completed.

Verify quickly, securely, and start transacting

We’ll review your verification against our secure standards and notify you immediately once it’s complete.

If your identity can’t be verified successfully, we’ll send you a notification. Just contact our support team at cs.support@tetradpay.com for quick help.

Verify with peace of mind. TetradPay has your back.

At TetradPay, the security of your personal and financial information is our top priority. Your account remains private, and only you can access it. Your personal details, including your identity verification certificate, are stored safely and securely in our database.

For complete transparency on how we protect your data, please review our Privacy Policy.

If you’re ready to close your TetradPay account, please first complete any pending transfers.

As a regulated financial institution, we’re required to retain certain personal information on file, so a full deletion isn’t possible. That said, we will securely erase any data no longer needed, and all retained information will remain fully protected.

Forgot your password? Resetting it with TetradPay is quick and easy!

1. Open the TetradPay app and tap Log In on the home screen.
2. On the login screen, tap Forgot Password?
3. Enter the email address linked to your TetradPay account.
4. Tap the Reset Password button to receive your reset link—we’ll send it straight to your inbox (check spam if needed).
5. Open the link on your phone and tap Reset Password to set a new password.

If an error occurs in the bank details during a TetradPay transfer, we cannot reverse the funds. Always double-check all details for accuracy before final confirmation. TetradPay allows you to edit transfer details up until the final submission step to make corrections easily.

No, your invitees won’t receive a signup referral reward just for using your referral code. However, they can earn their own referral rewards by sharing their unique TetradPay referral code or link.

These referral rewards are unlocked once the people they invite sign up, verify their accounts, and complete a qualifying transfer of at least 50 GBP.

A TetradPay user can refer family and friends through the following referral methods:

• Log into the app and navigate to the profile section, then tap the “My Referral” section.
• Click “Share” to send your referral link via social media apps, or
• Copy your referral code and share it manually with loved ones.

Invite your friends through the TetradPay app to earn a referral bonus.

How to refer:

1. Download the TetradPay app and get verified.
2. Tap ” My Referral” at the bottom of the home page.
3. Copy and share your unique referral link with friends and family.
4. Once they sign up using your referral link, verify their account, and meet all requirements, your referral bonus will be credited directly to your TetradPay account.

Once your referral completes a qualifying transaction of at least 50 GBP and meets all requirements, you can initiate withdrawal. The referral bonus will be credited to your bank account within 24 to 48 hours.

Here’s how to track referrals in the TetradPay app:

1. Launch the app and navigate to your Profile.
2. Tap My Referrals.
3. Switch to the Performance tab to see your referral count and total earnings.

Your referral rewards are automatically sent to your designated bank account whenever someone registers with TetradPay using your referral code or link, verifies their account, and completes a qualifying transfer of £50 or more. For assistance, kindly reach out to our helpdesk via the “Contact Support” section of the app.