TetradPay Launches 24/7 In-App Customer Care for Faster, Seamless Support
TetradPay’s 24/7 Customer Support Is Now Live! Here’s Everything You Need to Know.
We’re thrilled to announce the launch of TetradPay’s always-on, 24/7 in-app Customer Care Support designed to serve you faster, smarter, and more securely.
This upgrade brings all customer support directly into the TetradPay app, ensuring that help is always available exactly when you need it.
Why We Made This Change
Many customers requested a support channel that’s quicker, more secure, and available around the clock.
Our in-app chat delivers all of that and more:
✔ Real-time assistance
✔ No more switching between WhatsApp and phone lines
✔ Centralized complaint and inquiry tracking
✔ Enhanced privacy and security
✔ Faster resolutions powered by our dedicated support experts
As part of this improvement, all previous WhatsApp and phone support channels have now been decommissioned.
How to Access Support (Step-by-Step Guide)
Getting help is now easier than ever. Just follow these simple steps:
Here’s how to reach us: –
From your Home Screen, tap Profile or select the ‘Profile’ icon
- Choose Help & Support Centre
- Tap ‘Chat With Us Now’ to connect instantly
Or: Tap the Settings icon
- Select ‘Chat With Us Now’ for immediate support
Support has never felt this smooth.
Prefer email support?
Contact us at support@tetradpay.com
We’re Here 24/7 Today and Every Day
TetradPay remains committed to providing simple, reliable financial experiences.
Our new customer care system ensures you always have help available at your fingertips.
Update your app today to enjoy the full experience.
